FAQ

How long will it take for my prints to ship?

Prints bought Mon-Thur should be made and shipped within 48 hours, with prints on Friday shipping either Friday or the following Monday. Exact shipping times will naturally vary depending on where you’re located, as well as the currier.

Why is there a price difference between "Enhanced Matte" and "Premium Giclee?"

Enhanced Matte is an affordable, smooth-surfaced heavyweight stock paper. It is intended for people who are on a tighter budget but still want to support my work.

Premium Giclee is an exceptionally high quality gallery-standard matte stock. It is 330gsm, giving it an extreme sturdiness and resilience, as well as being acid-free and 100% cotton. These prints do not age nearly as fast as your regular print paper does, they aren’t easily subject to creases or dents, and the makeup of the material allows for the richest possible colors across the board. If you have some extra room in your budget and want something that will look amazing for a very long time, I’d suggest considering the Giclee option.

How often is the shop updated with new prints?

The shop should be updated weekly until further notice, make sure to sign up for email notifications so you don’t miss out on new prints and deals!

What if I want a larger print size than the available options?

I’m willing to make larger custom sizes for any print available in the shop, just contact me here to discuss size, pricing, and other details:)

Are refunds available?

Except in special cases such as your prints being damaged in transit, no, refunds are not available.

What do I do if my prints were damaged during shipping?

Please take photos of the damaged package as well as the damaged print(s). Reach out to me with your order details as well as the photos and I will replace or refund them.